Why Is 7 Brew So Popular?

Fast service from people who seem genuinely happy to see you, a menu you can customize thousands of ways, and a stand that is cheap to build. Together they made 7 Brew one of the fastest growing chains in America.

20,000+ drink combinations$502m 2024 sales+162% in one year~$2m per stand
Short answer: 7 Brew is popular because it combines speed, a deliberately friendly staff culture built around the idea of cultivating kindness, and a huge range of custom drinks, more than 20,000 combinations of coffee, energy drinks, sodas, lemonades, teas, smoothies and shakes. For owners, the small drive thru only stands are cheap to build and bring in about 2 million dollars a year on average, so franchisees have opened them very quickly.

The numbers show how fast it caught on. Systemwide sales went from about 52 million dollars in 2022 to about 502 million in 2024, and the chain grew from 38 stands to more than 800 in roughly three years.

Reason 1: the kindness culture

7 Brew’s stated mission is cultivating kindness. Staff, called brewistas, are hired for energy and friendliness, and the whole team is known as the Brew Crew. The aim is for a visit to feel more like a friendly conversation than a transaction.

President Chris Dawson has said the focus on kindness is one of the main reasons customers keep coming back. It is a deliberate part of the business, not an accident.

Why that matters in a drive thru. Most drive thrus compete on speed alone. 7 Brew competes on speed and on how the visit makes you feel, which gives regular customers a reason to choose it over a closer or cheaper option.

Reason 2: speed built into the stand

There is no dining room. Every stand is drive thru only, and staff often come out to take orders at the car window, which keeps lines moving even when they look long. The small building also means the whole team is focused on drinks rather than cleaning tables or managing a lobby.

Reason 3: the menu

The menu covers seven categories, coffee, energy drinks, fizz sodas, tea, lemonade, smoothies and shakes, and almost everything can be customized with flavors and add ons. That produces more than 20,000 possible drink combinations.

What it offers Why customers like it
Energy drinks A big draw for younger customers who do not drink coffee
Sweet, flavored coffees Dessert style drinks that feel like a treat
Deep customization Regulars build their own signature orders
Kids drinks and pup cups Makes it an easy stop for families

The full lineup, including the seven original drinks the chain started with, is on the 7 Brew menu.

Reason 4: the business model

A big part of 7 Brew’s spread is that franchisees want to open more stands. A small drive thru stand costs far less to build than a full restaurant, and 7 Brew’s own figures showed measured locations averaging about 2.3 million dollars in sales in 2022, with the top stand above 3.1 million.

Strong sales from a cheap building is exactly what large franchise groups look for, and several have signed deals to open hundreds of stands. A growth investment from Blackstone in 2024 added more fuel, as covered in who owns 7 Brew.

How it compares with Dutch Bros

7 Brew is often compared with Dutch Bros, the West Coast drive thru chain with a similar upbeat staff culture and sweet, customizable drinks. Dutch Bros is larger and older and is a public company, while 7 Brew started in Arkansas and has grown mainly through franchising. Dutch Bros prices are on the Dutch Bros menu.

Related Questions

Why is 7 Brew so popular?

Because it combines fast drive thru service, a staff culture built around kindness, and more than 20,000 customizable drinks across coffee, energy drinks, sodas, teas, lemonades, smoothies and shakes. Its stands are also cheap to build and sell well, so franchisees have opened them quickly.

Why are 7 Brew employees so nice?

It is part of the business. 7 Brew’s mission is cultivating kindness, staff are hired for energy and friendliness, and leadership has said that focus is one of the main reasons customers come back.

How fast is 7 Brew growing?

Very fast. It went from 38 stands and about 52 million dollars in sales in 2022 to 321 stands and about 502 million dollars in 2024, and it now has more than 800 stands in 38 states.

How much does a 7 Brew make?

7 Brew stands average around 2 million dollars in annual sales. In 2022, measured locations averaged about 2.3 million dollars, and the best performer passed 3.1 million.

Is 7 Brew only a drive thru?

Yes. 7 Brew stands have no indoor seating. Orders are taken in the drive thru, often by staff who come out to the car window to keep lines moving.

Is 7 Brew like Dutch Bros?

They are similar: both are drive thru focused coffee chains with upbeat staff and sweet, customizable drinks. Dutch Bros is older, larger and publicly traded, while 7 Brew started in Arkansas and grows mainly through franchisees.

More on 7 Brew

About this guide. USA Food Menu is an independent reference site and is not affiliated with 7 Brew. Sales and stand counts come from company announcements and published franchise reporting and change over time. Current prices are on the 7 Brew menu.